Otter’s Abode
Lower Farm Cottages, School Lane,
Blockley

Terms and Conditions of Booking

• Bookings may initially be made by telephone or e-mail, but will only be confirmed on receipt of a deposit of 33% of the total rate if the booking is more than 8 weeks before your holiday, or the full payment if less than 8 weeks before your holiday.

• Payment to be by cheque – payable to Mrs. S. K. Rockingham.

• On receipt of your deposit written confirmation of the booking will be sent to you.  On receipt of the final payment an acknowledgement will be sent to you, together with directions and arrangements for the keys.

• In case of cancellation, the deposit will be non-refundable.  For cancellation less than 8 weeks prior to the start of the holiday, the final payment is also non refundable unless re-letting is successful.  It is recommended that comprehensive insurance is taken out to cover the possibility of cancellation.

• If your confirmed booking is cancelled by the owner, liability is limited to the return of all payments received.

• To allow for the changeover of guests, the cottage will normally be available from 4.00pm on the day of arrival until 10.00am on the day of departure.

• The number of the party shall not exceed 4.

• No smoking is allowed in the property.

• The lead name on the booking form shall be deemed responsible for the actions of all members of their party.

• The lead name on the booking form is responsible for the property during periods of rental and is expected to ensure reasonable care is taken of it.  The rooms and all utensils and equipment should be left reasonable clean and tidy at the end of the hire period.

• In the unfortunate event of a breakage or damage this should be reported as quickly as possible to Sheila Rockingham on 07702 152690.

• No liability can be accepted for any loss, damage or expenses of any kind sustained by a member of the party in connection with Otter’s Abode, whatever the cause may be, except when such loss, damage or additional expense is the result of proven negligence by the property owner.